My wife and I were well into the process of finding and purchasing a new (temporary) forever home and we had been looking for our recent find for a whopping six years. During that six years I had been asking I don't know how many times for a preapproval letter from a different lender (not the Wendy Thompson Lending Team). The loan officer from this other lender had spent a lot of time with me over the last six years, and she was always professional, and 100% responsive so going into shopping for closing I already had a great deal of loyalty. On our previous home purchases when we were much younger and lets face it ignorant, we didn't know to shop. This time I did thanks to more experience and a stellar buyer's realtor. I wasn't crazy about the first rate I was quoted (of course who is now that rates have gone up from recent past lows), so I contacted Wendy Thompson Lending Team at my realtors recommendation. Wendy was able not only beat the rate the same day, but significantly beat the rate! Wendy is knowledgeable and nice, but above all extremely honest. She always does her best and her knowledge allows her to give you the best rate out of the starting gate. In the end I was compelled to not chose the Wendy team for our financing (this time only) because the other loan officer that I had the established loyalty with was able to match twice. We will one hundred percent choose Wendy next time if there is a next time. I highly recommend; you will not be disappointed you at least checked with her.
Reply Message Wendy Thompson Home Loan Team:
Thank you for your positive review and for sharing your experience with us, Richard. We are thrilled to hear about your great experience and appreciate the time you took to consider our services. My knowledge, honesty, and commitment to providing competitive rates are aspects we pride ourselves on, and it's gratifying to know these were evident in your interactions with us. We understand and respect the loyalty you have towards the lender. Building strong relationships is crucial in our field, and we're glad you had a reliable partner throughout your journey. Your choice to stay with your previous lender is something we completely understand, and we appreciate the opportunity to have been a part of your decision-making process. Your recommendation means a lot to us, and we're here for you should you need our services. We hope to have the opportunity to work with you again, and we're committed to maintaining the high standards of service you experienced with us. Thank you once again, Richard, for your thoughtful words. We wish you all the best in your new home and look forward to possibly assisting you in the future. Best of luck! Wendy
